FAQs

WHEN WILL YOUR STORE OPEN?

• Currently i only able to open store 4 times a year, at the beginning of each Season’s trend, estimation time would be:

  • Spring on March

  • Summer inbetween June and July

  • Autumn on September

  • Winter on November

HOW LONG DO YOUR STORE OPEN

• Depends on need, usually it would be 2-4 weeks

DO YOU SHIP WORLDWIDE?

• Yes

IS THIS [SPECIFIC ITEM] STILL AVAILABLE?

• as long it was not listed on product page, it wont be available

PREORDER

• Solar and Lunar collection preorders will be shipped on January-February 2023, production process starts on November 2022
• No refund 
• All ready stock items that are ordered together with preorder items will be shipped first, please contact us at hello@snowlattes.co if you want them to be shipped together after the preorder items are ready.